What People Are Saying
“I wish we had this information when we introduced EHRs in our local health care system.
It would have helped us as directors to minimize the pain and the cost overruns you experience from launch to implementation.”
Jack Stack
CEO, SRC Holdings Corp
Director, St. John’s Health Care System
“Written by experts with a concern for technology and humanity, Realizing the Promise: How to Maximize the Benefits of Electronic Records in Your Practice is an outstanding step in the direction of successful implementation of EHRs in physician practices.”
Dr. Nancy Lorenzi
Professor of Biomedical Informatics,
Vanderbilt University
Chair, American Medical Informatics Association (AMIA)
“Adler and Karlsberg reveal a counter-intuitive truth: the transformational potential of electronic health records is rooted not in technology but in people. Cultivating the creativity and commitment of employees to any major change process – like EHR adoption – is critical but also complex and challenging. Fortunately, their book provides a powerful and clear guide on how to do so in clinical practices. These lessons are invaluable.”
Vivek Murthy, MD, MBA
President & Co-Founder, Doctors for America
Internal Medicine Instructor,
Harvard Medical School
“This is a great book — segmented into small chunks, so a busy clinician or practice administrator can get through it easily in several small sessions. This segmentation also makes it easy to use as a workbook as one goes through the implementation process… a great book to help plan and implement an EHR in a clinical practice.”
Steven E. Waldren, MD, MS
Director, Center for Health-IT
American Academy of Family Physicians
“It’s funny. There have been so many failures in trying to computerize physician practices and hospitals over the past 20 years. You’d think people would have broken the code by now on why that is happening. While the first systems weren’t particularly intuitive and useful to clinicians, it’s not software or hardware that has caused most of the failures to get value from technology investments – it’s people!
As this wonderfully astute book says:
‘If your staff members aren’t willing to change their habits, if they aren’t willing to adapt practice workflows to get greater benefits from the technology, and if they actively or passively resist using the technology, even the most ideal system for your practice will never deliver on its potential.’
Don’t make the transition to an electronic records system in your practice without this book! It will save you money, save your staff considerable grief, and increase the value and “meaningful use” you get from the technology.”
David E. Garets
President & CEO HIMSS Analytics
Executive Vice President, HIMSS
“The practical advice on how to implement change in the clinical practice that is covered in Realizing the Promise is both timely and useful. Physicians can benefit from this resource as they implement electronic record systems in their practices. The change management overview presented in the book can also benefit primary care physicians as they develop Patient-Centered Medical Homes.”
L. Gregory Pawlson, MD, MPH
Executive Vice President, National Committee for Quality Assurance (NCQA)
“My group is in the midst of adopting an EMR and the insights I found in Realizing the Promise are refreshing and astute. This book would benefit individuals and groups at all stages of the process; it is very readable and compresses considerable expert advice into a short reading time.”
Brent W. Mohr, MD
The South Bend Clinic, South Bend, Indiana
President, Indiana State Medical Association
“Realizing the Promise: How to Maximize the Benefits of Electronic Records in Your Practice is a concise guide for successfully implementing an EMR. In just a few hours the step by step approach detailed in this book will help anyone plan a successful EMR transition.
The book offers insightful, accurate advice, not only for the implementation of EMR technology, but for any form of office improvement, growth, or goals. Primary care physicians who already have an EMR will be able to use this system to help them make the transition to a Medical Home model.”
Linda Delo, DO
Delo Medical Associates
President, Florida Osteopathic Medical Association
“Realizing the Promise: How to Maximize the Benefits of Electronic Records in Your Practice is a clearly thought through and presented plan on how to effectively implement change in your practice. Although it focuses on a successful EMR transition I found myself visualizing how to use the step-by-step plan for other major office changes. It is a wonderful resource and will help your office to reach its goals.”
Jeniqua Duncan, DO, MBA
Chair, South Carolina Medical Association – Young Physicians Section
President, South Carolina Osteopathic Medical Society
“This is a wonderful primer on the practice management aspects of integrating EHRs into your practice while retaining the support of your staff during the process.”
Ronald M. Kline, MD
Pediatric Hematology & Oncology
President, Nevada State Medical Association
“Investing time and money cannot guarantee a satisfying EMR implementation in a practice. Realizing the Promise teaches the ‘7 Step System’ that physically and psychologically involves the staff early on to build motivation, collaboration and their sense of ownership for the system. Inclusion of employees in the process improves statistics for successful integration and installation. As our family physicians convert to electronic records, their use of the strategies in this resource would assist them in a rapid and easy transition.”
Jan D. Zieren, DO, MPH, FACOFPdist
American College of Osteopathic Physicians – Past President
Arizona ACOFP – President
Arizona Osteopathic Medical Association – President Elect
“For a book on setting up electronic records, this book reads remarkably easily.
I like the seven step approach with the description of the goals of each step followed by techniques to accomplish those goals, then the ‘heads up’ on what to watch out for to avoid failure, and then the bottom line checklist.
Our emergency medicine group was literally forced into implementing a system. After reading your book, I can clearly see that we were doomed before we started; and it failed miserably. We are still, a year and a half later, without an electronic health record…a tragedy in my eyes.
The ‘powers that be’ used NONE of the principles outlined in your book, but if they had, I firmly believe it would have made the difference between success and the miserable failure that it was.
The concepts outlined in the book can also be used to successfully implement other changes in the operation of a medical practice.”
Gary R. Figge, MD
Northwest Tucson Emergency Physicians
President, Arizona Medical Association
“A must read for any office or healthcare system implementing a electronic medical record. This book eloquently describes the benefits and potential pitfalls of EHR implementation.”
Richard R. Terry, DO, MBA, FACOFP, FAAFP
Johnson City Family Care Center
Director, Wilson Family Medicine Residency Program
Director, Osteopathic Medical Education, Johnson City, NY
President, New York State Osteopathic Medical Society
“A thoughtful, well-written, step-by-step guide to implementing an electronic medical record in a medical practice.”
Carl Rosen, MD
Ophthalmic Associates
President, Alaska State Medical Association
“Adler and Karlsberg have made the case for a little-recognized truth: For an electronic records system to prove profitable, it must be installed and maintained with proper knowledge of behavioral technology (not just information technology) – a technology they share compellingly in easily understood steps.”
Dr. Robert Cialdini
Regents Professor Emeritus,
Dept. of Psychology, Arizona State University
Author of Influence: Science & Practice,
Influence: The Psychology of Persuasion
& Yes!: 50 Scientifically Proven Ways to Be Persuasive
“This is an engaging book on EMR implementation and I vouch for its effectiveness. In our company we work with a full implementation team focusing entirely on the issues which Drs. Adler & Karlsberg present so eloquently and clearly.
I believe that every EMR sold today should include this, and every clinic should make Realizing the Promise: How to Maximize the Benefits of Electronic Records in Your Practice mandatory reading for partners and supervisors. In my view, this program will do more for a successful implementation of Electronic Medical Records than any other approach.”
Richard M. Low, MD
Founder & CEO, Praxis Electronic Medical Records
“Realizing the Promise is a long overdue, sorely needed resource for optimizing the EHR selection and implementation process.
Behavior change is never easy, but Drs Adler and Karlsberg take the reader through each stage, from selection to implementation, helping identify potential obstacles and workable solutions. While the doctor-EHR documentation experience is, arguably, the most important factor in selecting the right EHR, the authors correctly identify the equal importance of staff involvement and motivation in maximizing success.
Don’t buy an EHR before reading this book!”
David Winn, MD, FAAFP
Founder & Chairman, e-MDs
“This might seem surprising coming from the CEO of the country’s largest Electronic Health Record provider but we fully agree with the central premise of Realizing the Promise, which to paraphrase, is that it’s not just about the software, it’s about making it work! To do so, as the book explains, you need the buy-in of physicians, nurses, and the entire office, clinic or organization responsible for the planning, deployment, training, and on-going support of the products.
Successfully implementing an EHR, especially in the new world of ‘meaningful use’ is all about planning, effort, and leadership. This book can serve as your blueprint for success.”
Glen Tullman
Chief Executive Officer, Allscripts
“As is so eloquently stated in Realizing the Promise: How to Maximize the Benefits of Electronic Health Records in Your Practice, moving to an EHR will lead to improved healthcare outcomes and better quality of life for physicians and patients.
Change is never easy when working to deliver best practices in healthcare. However, by building the kind of open-minded and collaborative practice team described in this book, and by working together to retool workflow processes, the payoff will be more than worth the investment of time, money and effort.
A central theme stated here – one we should all remember – is that adding electronic records to a practice is more about serving people, and improving lives, than it is about the technology.”
Betty Otter-Nickerson
President, Sage Healthcare Division
“After over 30 years of experience in healthcare IT it’s clear to me that the successful application of the principles and advice in Realizing the Promise: How to Maximize the Benefits of Electronic Records in Your Practice can make the difference between success and failure in implementing electronic health records in the clinical practice.”
Patrick Cline
President, Quality Systems, Inc.
NextGen Healthcare Information Systems
“At the very core of a successful EMR implementation is the understanding that change is a necessity. This book, for the first time, provides practices with an accurate description of who needs to be involved in change and why. It’s unrealistic to expect EMR success without this information. By following the advice in this book you will not only understand the issues involved in EMR implementation, you will be empowered with specific change methods you can use to achieve your goal.
When you decide that it’s time for an EMR in your practice, I recommend you prepare well by first reading this book!”
Michael Custode
Founder and CEO, meridianEMR, Inc.
“This is information no practice owner should be without.
Motivate your staff, reduce your costs, and maximize your return on your practice investments with the proven ideas and powerful suggestions in this program.”
Neil Baum, MD
Author of Marketing Your Clinical Practice
- Ethically, Effectively, and Economically
“Doctors Adler and Karlsberg absolutely get it when it comes to improving both patient and business outcomes through better leadership practices.
A Profitable Practice is Everyone’s Business, provides physicians and medical practice managers with sound, practical advice for improving staff member engagement and practice performance.”
Bill Catlette
Co-author, Contented Cows leadership book series
“After over 30 years in practice, and after growing one of the largest and busiest OB/GYN practices in our area (14 doctors), I thought I had heard it all.
Yet, in A Profitable Practice is Everyone’s Business, I discovered new strategies that can increase our practice’s performance and make everyone on our staff a better ‘ambassador’ for the practice.
From financial incentives to staff motivation techniques, this audio-seminar offers practice-owners valuable tips and strategies they can put into place right away, for better bottom-line results.”
Charles F. Hill, M.D.
Reiter, Hill, Johnson & Nevin PLLC
Obstetrics & Gynecology
“There’s no question that buy-in, teamwork and cooperation from your staff are critical to a successful EHR implementation. However, there are few resources that show you how to build these positive attitudes.
A Profitable Practice is Everyone’s Business offers a straight-forward system for building a high-performing staff and developing the kind of cooperative teamwork essential for successful implementation of a healthcare IT system.”
Dr. Steven J. Kraus
Founder & CEO, Future Health, Inc.
“Absolutely superb!
Praxis EMR has always been committed to the improvement of the small to medium size medical practice — practices that don’t typically hire business professionals to help increase profitability.
A Profitable Practice is Everyone’s Business offers these practices a distinct advantage with information that helps them operate more successfully.”
Richard M. Low, MD
CEO PRAXIS Electronic Medical Records
“In this uncertain environment, every physician in the United States can maximize the efficiency and efficacy of their practice using the practical advice in A Profitable Practice is Everyone’s Business.”
Michael J. Doyle
President & CEO Medsphere Systems Corporation
