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There’s no question that electronic health record systems (EHRs) can improve your practice’s efficiency and productivity. However, without full buy-in from everyone on your staff, you’ll never achieve the performance results you anticipate. It’s one thing to know that you need staff buy-in, it’s another thing entirely to know how to get it.... [Read more of this post]

In your quest to achieve higher performance and productivity from your healthcare team, you might want to add this item to your management toolkit – the simple “thank you.” The July 2009 issue of Money magazine offers a vivid reminder of the power of recognition — thanks to the glowing box of carrots jumping out at you on page 21. In... [Read more of this post]

It goes without saying that if you want a high performing practice, you need to have a high performing staff. And while hiring the right people to begin with is a big part of the equation, there’s a lot you can do right now to bring out the best in your people – regardless who they are, and regardless how they have performed in the past. A great... [Read more of this post]

Whether you’re the owner of an independent practice or the leader of a huge healthcare delivery system, you need to not only meet today’s challenges, you need to be ready for even more changes coming down the road. You need to be able to deliver care more efficiently and cost-effectively. You need to be able to attract and satisfy your patient... [Read more of this post]